Joy to the World – Maybe Not So Much for Police, Fire and EMS Workers

Day 360 - West Midlands Police - Merry Christmas

Twas the night before Christmas, when all through the house, not a creature was stirring, not even a mouse…

In reality, a lot of terrible shit goes down over the Holidays in the violent crime and murder capital of Canada.

While most people view Christmas as a peaceful, joyous time of year, the reality for Police Officers, Fire Fighters and EMS workers is much different.  Our memories of this joyous time of year are often shaped by the tragic events we experience as a result of our employment.

Those memories can be very difficult to suppress.

There are certain events I can’t help but recall every Christmas season.

On December 25, 1991, I was working the evening shift, 4 pm – 2 am, in cruiser car E109 with Constable Tim Diack badge #1579.

I didn’t know Tim very well before our Sergeant put us in a cruiser car together in the spring of that year.  I’d just completed a year-long assignment in the Vice Division and had a whopping four (4) years Police Service under my belt.

As frightening as it may seem that made me a veteran in my Division.

Tim was an extremely powerful young man who was full of piss and vinegar.  He was one of those “dark cloud” officers who always found a way to get into sewage.

My job was to teach him how to avoid getting buried in it.  It would be one of the more entertaining and challenging assignments of my career.

When we jumped in the cruiser car that night it didn’t take long before the police radio started cracking.

At 5:51 p.m., we were dispatched to a rooming house at 537 Langside Street regarding the report of an assault.

Whenever you took a call on Langside Street you knew you had to be prepared for anything.  At one time, Langside Street was said to be one of the most dangerous streets in all of North America.

It took us less than one minute to arrive on scene.

Upon arrival I observed the residence to be a typical three-story downtown “rat-hole.”

As we walked up the front sidewalk we noticed the silhouette of a man standing in a top floor window.  He was back-lit by a red light, a vision one might associate with the warmth of the Christmas Season had we been in almost any other neighbourhood.

The rest of the house was in complete darkness.

As we entered the dimly lit den of iniquity we relied on our senses to guide us to where our services were needed.

This was a typical Langside rooming house, the filth, the squalor and the smell of stale booze filled the air as we made our way to a narrow stairway.  That’s when we heard a man’s voice break the silence, “Lets get the fuck out of here,” he said.

The urgency I detected in his voice heightened my senses to the potential danger lurking in those dimly lit hallways.

Within seconds we encountered two men, “I’m the one that called you guys, there’s a guy hurt upstairs,” he said with conviction as he tried to breeze past us.  “Not so fast,” I replied, this wasn’t my first rodeo.

No one was going anywhere until we knew what was going on.

The mystery would be solved when we made it to the third floor.

As I walked into the room I stood there in shock and amazement.  The visual imagery confronting my eyes challenged every rational thought I possessed.

I was looking at a man lying on a couch who clearly suffered horrific head and facial injuries.  As I gazed down on him I observed an absurd amount of thick crimson blood slowly seeping out of a number of gaping wounds on his face and forehead.

The blood was so thick and coagulated it resembled a steaming magma flow oozing from an active volcano.

I’d never seen anything quite like this, the blood wasn’t pooling, it was defying the laws of gravity and forming a pyramid on the man’s forehead.

When I asked what happened one of the miscreants we met in the hallway chimed in, “He just walked in here, he was like that when he come in.”

“Bullshit,” I thought to myself.

(There was no blood trail whatsoever, it was clear this guy got whacked right where he lay.)

Recognizing the serious nature of the call I reached for my portable radio and asked our dispatcher to put a “rush” on the ambulance.  I wasn’t sure how much time this guy had but whatever time he did have was quickly running out.

The request for a “rush” alerts patrol units and supervisors that some serious shit had gone down.  When you’re in these situations it’s always comforting to hear the radio popping with other patrol units jumping on the airwaves to volunteer their assistance.

The officers on my shift were great that way, help was never far away when you needed it.

As I waited for the arrival of back up units and paramedics I realized I was alone in the room with a dying man and my solitary thoughts.

The broken beer bottle glass, the blood spattered walls, the closets and floors told a familiar story.  The heavy smell of fresh bloodletting was heightened by the extraordinarily warm temperature in the room.

(Blood has a very distinct smell, an odour that’s intensified by volume & heat.)

As I watched the man cling to life I found myself questioning my faith in humanity once more.  Every laboured breath he took appeared to take him closer and closer to death’s doorstep.

In a moment of clarity I remember reminding myself this was Christmas.  I thought about my little girls, the warmth of our home and the magic of the Holiday Season.

I wondered what they were doing as I looked around the violent crime scene.

It was at that moment reality slapped me in the face.  I realized I had to push the thoughts of Christmas out of my mind and get back to the job of being an emotionally hardened police officer.

When the EMS unit arrived one of the paramedics gave me that look and shook his head from side to side.  It was unspoken communication that confirmed what I suspected.

The man was about to become another tragic statistic in our violent, crime challenged City.

When I arrived at the hospital I stood by the victim’s bedside and watched as one of my favourite ER Doctors went to work.  I’d seen Dr Urbain Ip work miracles before and stood there riveted as he began the process of evaluating the victim’s injuries.

“This might look a bit scary,” he cautioned as he explored the head wounds.  His probing fingers caused blood to spurt out of the victims tear ducts and flow down the sides of his face.

He was right, it was disturbing.

I’d never seen anything quite like that before.

The images remain fresh in my mind.

This is one of my more prominent Christmas memories.

Miraculously, Dr Ip’s medical intervention saved the wretched man’s life.

In fact, I heard the guy walked out of the hospital a couple days later.

The moral of the story?

You don’t have to believe cops, fire fighters or paramedics are heroes.

That’s okay because most of them don’t see themselves that way.

But you should think about them when you are in the peace and comfort of your home, enjoying Christmas dinner, or your birthday, or anniversary or any other holiday or special celebration.

You should be comforted knowing they’re out there, every day, 24 / 7,  doing an often thankless, difficult job that can change their perception of the world.  A job that can alter them and sometimes profoundly injure them, both physically and emotionally.

You should appreciate their sacrifice.

You should be thankful for their service.

I know I am.


This story is dedicated to all Police Officers & Civilian Staff members, Paramedics and Firefighters who make the sacrifice to serve and protect us during the holiday season and special occasions.

That appreciation is extended to members of our Military Service, Doctors and Nurses and any other profession that requires a similar sacrifice.

Thank you for your service.

Note: Previously published in December 2015 & 2016


  1. What a great article James . Thank you for sharing one of your many experiences during the holiday season. Coming from a family of generations of policing (daughter, wife and mother) I can think of many times where my family serving members were impacted by a horrific call on Christmas Eve or Christmas Day. This isn’t easy for family members. I always thanked god they got home safe. Huge sacrifices for all emergency workers especially during the holiday season. Prayers that all our members working over the Christmas season stay safe and get home to their families.

    D. Thompson

  2. I want to say to all our heroes, paramedics ,policeman,doctors and veterans to the poeple who make it possible to live a relatively normal life,who save us from the very bad stuff that most of us don’t see.Thank You

  3. James G Jewell

    Thanks Garry…

    All the best to you and yours!

  4. Jimmy, excellent description and portrayal of what 99.9% of those that are served, protected and assisted everyday will never know or understand. Garry

    Merry Christmas to you and your family.

  5. Hi James (Merry Christmas and Happy New Year)
    As always, we never know what Christmas and New Year’s celebrations will conjure up.(both good and bad).
    First,here is http://www.youtube.com/embed/WxjZB5S_g7s?rel=0 Bob Welsh – My Christmas Eve he is a state trooper and shares some strange events on Christmas Eve.

    Now, not connected to the video…Toronto and many parts of Ontario lost hydro power..most Saturday night.
    It is now nearly 4:00 am and I have been without power since Saturday (Toronto).Freezing rain coated all our trees and ground with several inches of ice. Right now..we are “feels like minus 20 celsius”. We have all been stranded, and checked on each other,especially our seniors. I caught only a couple of hours sleep,jerking from cold,and trying to keep one eye on the fire and restock the wood before it died out. Gas stations couldn’t pump, food stores had partial generators, enough to let you see the food..and debit or credit..but later they wouldn’t work either.I lived inside wearing my coat and boots,thick pants with thigh high legwarmers and gloves.We have hundred foot trees,but our hydro is buried along the front of our lawns.Places that still had the hydro on poles, had lines snapped from falling limbs. I slipped out to the yard to bring in logs from our tragic death of ash trees from emerald ash borer.There are branches and fallen trees everywhere. That Toronto flood July 9,aided by carpenter ants,(oh..and a new arrival..fire ants)forced me to completely dismantle my 25 foot cedar deck. Perhaps intuitively,I kept both the cedar and ash,sliced into foot long pieces.I have been living in the living room at the fireplace,under a mound of 4 bed comforters. Using the barbeque to boil water for coffee and hot chocolate,and cooking in the freezing rain. I filled the pot with water,and while it reached boiling point,I would snuggle in my car to hear radio reports. Well, it is nearly 4 am,and my furnace has been pumping steadily, trying to recover from the over 20 degree celsius drop during the nearly 3 days without power. Manitoba is sending us help sharing your hydro workers. http://www.hydroone.com/stormcenter/ this is the map which works like googlemaps.If you sit your mouse on the triangle,a sign comes up telling you when the outage happened. This is one of those situations that truly challenges the nature of man..as the rescuer,the checker of pets and seniors and singles, sharing heat,driving for groceries, barbeques,wood…or knowing the home was so frigid,the owners have left,..and open invitation to theft with no security system…and the perfect time with undelivered gifts still waiting.Yes..I am grateful to the mailman who still delivered(should have been on skates),to the hydro workers in freezing rain,dealing with electricity, falling branches and trees..and now nearly 20 below weather…and to the police dealing with no traffic lights,towering buildings with no water or heat,and now long flights of stairs without even stair lights..and pregnant women,and pitch black by 5 pm.I am grateful to have my power back on.(4:30 am now. I have had maybe 2 hours sleep since Saturday..zzzz nightie)

  6. James G Jewell

    It’s all about perspective isn’t it!

  7. Sean Steeves

    Gives a guy a different perspective, Polo Park on Saturday afternoon seems a little less menacing now.

  8. I once spent several hours of a cold Christmas Eve in a vehicle with a little girl in her white leotards and red velvet dress (no coat…I wrapped her in my sweater and sat for several hours in my bra and jacket) as police assisted a member of her family who was armed and suicidal.

    I have always hoped that the rest of the family had the sense to celebrate their Christmas sometime later in the week so that this would not be an enduring Christmas memory for her.

    I know when I got off work on Christmas morning, I knew I could never again spend a Christmas Eve without thinking about what might be happening elsewhere, for little girls in velvet dresses…and about the community protection, social service, and health care workers who take their turns working with people who are having one of the worst times of their lives while so many are busy building happy memories with their families. They’re not angels or superheroes….they’re people.

    I also think of the sacrifices of the families of the service providers who spend part of their holidays without their loved one, or with an exhausted mom or dad snoring under a blanket on the couch somewhere because it’s still important to be there…in the room…even when you can’t transition back to “family life” in time to participate.

    “They also serve who only stand and wait.”- from “On His Blindness” by John Milton.

  9. James G Jewell

    That, my friend, is the Christmas spirit personified.

    Thank you very much and all the best of the season to you and your family.

  10. Darrell Horn

    Hi James:

    When my daughter was very young, maybe 3 or 4, we started a Christmas eve tradition, to visit the local police station, firehall, ambulance station and emergency room with a box of chocolates for each. At first, mom walked her to the doors, but as she became a little older and braver she would toddle up on her own to deliver a box to various cops, firefighters, nurses and paramedics. Later, her two little brothers, each in their turn joined the parade, every Christmas eve. It was so much fun for them, extra stops were added. Some years, we had to visit Shoppers enroute to add a few more boxes of Turtles to the gift sack; they just did not want to stop.

    We missed 2 or 3 years out of town, but the tradition remains intact. The kids are 28, 26 and 24 now and we, the parents, are no longer invited. It is an activity just for the siblings, two of whom live out of province now, one that they fervently preserve when they come home each Christmas and I have no doubt they will carry on with their own children one day. You see, we all have memories of the different days that workers for each of the emergency services have come into our lives and we explained to the kids when they were young, that many of those folks at work on Christmas eve have little boys and girls of their own that they cannot be with, so they can be there for us. So that is how we remember and thanks again to all of you from the Horn family.

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